|
|
Privacy Policy
God is Giving (GiG) aims to address poverty and its causes in the UK. We do this by providing free services to members of the public, including money management courses and no interest grants. This Policy explains how we use the personal information that we collect about you. For the purposes of data protection GiG will be the controller of your personal information.
What type of personal information do we collect about you?
Sources we collect your personal information from
How and why we use information about you
Our clients
Our Supporters
We may also collect and use “sensitive personal information” about you. This is information that can include information about your health, race, ethnic origin, and sexual orientation, religious and political beliefs. Where we hold your sensitive personal information, we will treat that information with extra care and confidentiality and always in accordance with this Policy.
We will only use this sensitive personal information for dealing with your needs, enquiry, training, services and quality monitoring or evaluating the service we provide. We will not pass on this sensitive personal information without your prior consent except in exceptional circumstances, which might include if the law requires us to do so.
Sharing your information
We will not normally share any information we hold about you with others without your prior consent, unless we are required by law, for example to law enforcement agencies, judicial bodies, government entities, tax authorities or other regulatory bodies.
Marketing
We will only contact you about our work, how you can support us or for research/survey purposes. We may do so by phone, email or post, if you have agreed for us to contact you in this manner. You can update your choices or ask us to stop us sending you these communications anytime by contacting us using the information in our “Contact us” section below.
Retaining and deleting your information
We will take all reasonable steps to ensure that the information we hold about you is kept secure.
It is important to ensure that the personal information we hold about you is accurate and up-to-date, and you
should let us know if anything changes, for example if you move address or change your phone number or email address. You can contact us using the “Contact us” information below.
We will only hold your personal data for 6 years from the date you stop using our services or end your relationship with us.
Any debit or credit card details, which we receive on our website, are passed securely to Donorbox our payment-processing partner, or such other partners.
Links to other websites
Our website may contain links to other websites run by other organisations. While we try to link only to sites that share our high standards and respect for privacy, we cannot guarantee that this is the case. Therefore, we cannot take any responsibility for the content or the privacy practices employed by other sites. Please be aware that organisations that have links on our website may collect personally identifiable information about you. This Policy only applies to our website and does not cover the practices of those other organisations. We therefore encourage you to read the privacy statements on the other websites you visit.
Cookies
Other data may be collected anonymously about your use of our site from cookies. Our website may record some of your personal information, for example, by logging your IP address. It may also record information about you that you enter into online forms.
We may use cookies:
Data protection requires us to rely on one or more legal grounds to process your personal information. We consider the following grounds to be relevant:
Transfer of your information outside of the UK
The personal information we collect about you is not transferred to, or stored in countries outside of the UK.
Your rights
You have the following rights in relation to your personal information:
Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request. As you have the right to withdraw your consent, you may do so at any time. However, we may not be able to provide services, properly, to you. If you wish to exercise any of these rights or make a complaint, you can contact us using the “Contact us” section below. You can also make a complaint to the data protection supervisory authority, the Information Commissioner’s Office at https://ico.org.uk.
Changes to this Policy
We may update this Policy from time to time. When we change this Policy in a material way, we will
update the version and date at the bottom of this page so please remember to check back from time to time.
Contact us
Our contact details are:
T: 020 7439 8032
E: info@GodIsGiving.org
Registered office:
114 St Martins Lane
London
WC2N 4BE
Version 15.11.21
What type of personal information do we collect about you?
- Contact details: information that allows us to identify and contact you directly such as your name, address, email address and telephone number.
- Financial information: bank/payment details, donation, gift details.
- How you use our website, IP address.
- Medical/health details where relevant.
- Records of any correspondence with us: includes all forms of communication.
- Photographs or videos.
- Your case study or story.
Sources we collect your personal information from
- Directly from you: includes when you enquire about using any one of our services that we offer or as we provide you with our service(s), or attend an event, complete forms we provide to you, use our website/other social media platforms, make a complaint, contact us by phone, email or communicate with us directly in some other way or you register an interest in supporting us as a charity.
- Third parties authorised by you: such as a family member or third party organisations who may refer you to our services.
- Our website: provides us with information about how you use it and the devices that you use to connect to our website.
- Social media: if you interact with us on platforms such as Twitter, Facebook or LinkedIn.
- From other information that is available to the public or you make available to the public.
How and why we use information about you
Our clients
- To contact you to provide you with details of our services and to arrange a convenient appointment at your home.
- To provide you with any of the services that we have agreed with you.
- To advise you about how to manage your finances and use that information to determine whether or not you would benefit from an interest free grant.
- To remain in contact with you in order to supply ongoing support and to be able to assess your progress.
- If we think it suitable for you, we may also on occasions, contact you with information about other free services that GiG is offering.
- We may invite you to participate in research and feedback in relation to the services that you have received from us.
Our Supporters
- To tell you more about the work we are doing.
- To provide you with volunteering opportunities, ways to donate and ways to fundraise.
- To thank you for your support, and how you can continue to support us.
- To ask for your comments and opinions on how we might improve and develop our services.
- for internal administration including accounting and gift aid procession;
- to respond effectively to complaints;
- to keep a record of your relationship with us;
- so we can develop a better understanding of our supporters; and
- keep in touch with you on information that you have said that you would like to receive or that is in your interest to receive.
We may also collect and use “sensitive personal information” about you. This is information that can include information about your health, race, ethnic origin, and sexual orientation, religious and political beliefs. Where we hold your sensitive personal information, we will treat that information with extra care and confidentiality and always in accordance with this Policy.
We will only use this sensitive personal information for dealing with your needs, enquiry, training, services and quality monitoring or evaluating the service we provide. We will not pass on this sensitive personal information without your prior consent except in exceptional circumstances, which might include if the law requires us to do so.
Sharing your information
We will not normally share any information we hold about you with others without your prior consent, unless we are required by law, for example to law enforcement agencies, judicial bodies, government entities, tax authorities or other regulatory bodies.
Marketing
We will only contact you about our work, how you can support us or for research/survey purposes. We may do so by phone, email or post, if you have agreed for us to contact you in this manner. You can update your choices or ask us to stop us sending you these communications anytime by contacting us using the information in our “Contact us” section below.
Retaining and deleting your information
We will take all reasonable steps to ensure that the information we hold about you is kept secure.
It is important to ensure that the personal information we hold about you is accurate and up-to-date, and you
should let us know if anything changes, for example if you move address or change your phone number or email address. You can contact us using the “Contact us” information below.
We will only hold your personal data for 6 years from the date you stop using our services or end your relationship with us.
Any debit or credit card details, which we receive on our website, are passed securely to Donorbox our payment-processing partner, or such other partners.
Links to other websites
Our website may contain links to other websites run by other organisations. While we try to link only to sites that share our high standards and respect for privacy, we cannot guarantee that this is the case. Therefore, we cannot take any responsibility for the content or the privacy practices employed by other sites. Please be aware that organisations that have links on our website may collect personally identifiable information about you. This Policy only applies to our website and does not cover the practices of those other organisations. We therefore encourage you to read the privacy statements on the other websites you visit.
Cookies
Other data may be collected anonymously about your use of our site from cookies. Our website may record some of your personal information, for example, by logging your IP address. It may also record information about you that you enter into online forms.
We may use cookies:
- To establish the needs of visitors and customise the content of our website;
- To process any forms, requests or applications you send;
- For internal administration
Data protection requires us to rely on one or more legal grounds to process your personal information. We consider the following grounds to be relevant:
- Consent: where you have given us consent to do so;
- Legal obligation: where we need to comply with a legal or regulatory obligation, for example, where we might be ordered by a court to do so;
- Vital interests; where it is necessary to protect the life or health (for example, in the case of medical emergency suffered at one of our events);
- Legitimate interests: where it is reasonably necessary to achieve our aims so it helps us to carry out our services. Where we do so we make sure that we take into account your rights, interests, and will not do so if we feel that there is an imbalance to your rights. Some examples where we use it, might be for conducting research to better understand who our supporters are, for improving our services, for legal purposes dealing with complaints or claims or for complying with guidance from the Charity Commission.
Transfer of your information outside of the UK
The personal information we collect about you is not transferred to, or stored in countries outside of the UK.
Your rights
You have the following rights in relation to your personal information:
- the right to withdraw any consent you have given;
- the right to access the personal information we hold about you;
- the right to request the correction of inaccurate personal information we hold about you;
- the right to request the erasure of your personal information in certain limited circumstances;
- the right to restrict processing of your personal information where certain requirements are met;
- the right to object to the processing of your personal information;
- the right to request that we transfer elements of your data either to you or another service provider;
- the right to object to certain automated decision making processes using your personal information. We do not currently carry out any automated decision making.
Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request. As you have the right to withdraw your consent, you may do so at any time. However, we may not be able to provide services, properly, to you. If you wish to exercise any of these rights or make a complaint, you can contact us using the “Contact us” section below. You can also make a complaint to the data protection supervisory authority, the Information Commissioner’s Office at https://ico.org.uk.
Changes to this Policy
We may update this Policy from time to time. When we change this Policy in a material way, we will
update the version and date at the bottom of this page so please remember to check back from time to time.
Contact us
Our contact details are:
T: 020 7439 8032
E: info@GodIsGiving.org
Registered office:
114 St Martins Lane
London
WC2N 4BE
Version 15.11.21
